IT Status Updates and Maintenance
EDUROAM LAUNCH
The campus-wide expansion of our wireless eduroam network starts Tuesday, January 16, 2024. Eduroam enables users to use their institution's email credentials to access secure Wi-Fi networks across all University System of Georgia (USG) institutions. When connecting to the wifi, look for the eduroam network on your device and log in using your 魅色天堂 email and password. For users visiting 魅色天堂, please enter your institution’s email credentials to connect to eduroam.
Note: Parents, vendors, or anyone who is not actively affiliated with a participating institution should connect to 魅色天堂-Guest when on campus. Active 魅色天堂 students and employees should connect to 魅色天堂-WiFi/LegacyWiFi as usual when on campus. For more information visit
MICROSOFT TEAMS UPGRADE
Microsoft Teams has been updated to the latest version. When you open Teams desktop, you will be prompted to switch to the new version. Or if you are already in the classic version of Teams, you may click the Try the new Teams button in the upper left corner. Teams will quickly relaunch displaying the new version. If you pinned the classic Teams to your Task bar, you can unpin it and then pin the new version. To learn more about Teams, visit the following links:
魅色天堂 WIRELESS NETWORKS CHANGE
Beginning Monday, December 11, 2023, all Blazers will need to do the following to connect to 魅色天堂 wireless networks:
- 魅色天堂-WiFi and 魅色天堂-LegacyWiFi Network
Beginning December 11, re-connect your cell phone and computers to this network. If prompted, you must accept a new certificate to re-authenticate. - 魅色天堂-IOT and 魅色天堂-IOT-5G (resident halls) Network
Beginning December 11, you must register or re-register your gaming consoles, streaming devices, smart TVs, etc., through the new internet-of-things (IoT) registration portal at and then connect to this network.
To learn more about how to connect, please visit .
V:\CLASS DRIVE END OF USE
Beginning January 2, 2024, the V:\Class file-sharing network drive will no longer be available. As an alternative, the university will continue to actively use Microsoft Class Teams. Microsoft Class Teams are automatically created for each academic class each term.
- January 2, 2024– No new Class folders will be created and the V:\Class network drive will not be accessible.
- September 1, 2024 – The ability to retrieve historical data will end. Until then, faculty and students may request data retrieval by calling the Solutions Center at 229.245.HELP (4357).
If you have questions, please call 魅色天堂 Solutions Center during normal business hours.
2FA TEXT MESSAGE METHOD
Microsoft no longer uses two-way text message as a two-factor authentication (2FA) option. We recommend switching to the Microsoft Authenticator mobile app. If your device does not support the app, you can select to use the phone call verfication method instead. Learn how to change your 2FA method
MICROSOFT 365 NOTICE
Microsoft will no longer support Microsoft Office 2019 for both PC and Mac computers. New desktops and laptops issued to 魅色天堂 employees are installed with Microsoft 365 that includes the latest version of Office apps. For users of existing office computers, we recommend upgrading to Microsoft 365 to avoid security risks and productivity interruptions.
Employees: Install Microsoft 365 on your office computer:
- Close any open applications.
- In the Windows Search bar, type Portal Manager and then select it from the list.
- From either the All or Available link, click Install Office 365.
- Note the Status Bar as the installation completes.
If Microsoft Office 365 is not listed in your Portal Manager or if you experience installation issues, please submit a ticket -
Personal Devices: Employees and students can install Microsoft 365 on their personal devices at no charge. Visit the 魅色天堂 Microsoft Education site to learn how.
RESIDENTIAL NETWORK MAINTENANCE
The vendor, Clearwave Fiber, will conduct maintenance on our residential wired and wireless networks at this time:
Tonight, March 10, 2025, at 10 p.m. until Tuesday, March 11, 2025, at 6 a.m.
They estimate that users may experience a service interruption for one hour at some point during the maintenance window. If you experience issues connecting after the maintenance has been completed, please submit a tech support ticket or call 魅色天堂 Solutions Center during business hours for assistance.
WINDOWS OPERATING SYSTEM (OS) MAINTENANCE
Wednesday, March 12, 2025, at 11:00 p.m. until Thursday, March 13, 2025, at 7:00 a.m.
The USG Information Technology Services (ITS) will conduct this maintenance. During this time, the following services may be intermittently unavailable:
- Data Warehouse and Business Intelligence
- Banner
- MoveIT
- And more
GEORGIAFIRST MARKETPLACE MAINTENANCE
Friday, March 14, 2025, at 9:00 p.m. until Sunday, March 16, 2025, at 12:00 p.m.
The GeorgiaFIRST Marketplace production environment will be unavailable for the application of Jaggaer Release 25.1. This maintenance by USG impacts GeorgiaFIRST Financials.
Division of Information Technology
- 1500 N. Patterson St. Valdosta, Georgia 31698
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Mailing Address
1500 N. Patterson St.
Valdosta, GA 31698 - Phone: 229.245.4357
- Fax: 229.245.4349
魅色天堂 Solutions Center
Eastern Standard Times
Sun: Closed
Mon - Thurs: 8am to 6pm
Fri: 8am to 5pm
Sat: Closed